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THE BRIDGE TO HAPPY CLAIMANTS

PayPilot - Enterpise-wide Disbursement Hub

ADOPT AND USE NEW PAYMENT METHODS FOR OUTBOUND PAYMENTS QUICKLY AND EASILY VIA PAYPILOT

Prelude Software is the provider of the disbursement-hub solution PayPilot®, an enterprise-wide platform that is integral in helping savvy carriers extend the capabilities of their core systems, like claims, billing, policy and other applications by centralizing and streamlining security and control of outbound payments. PayPilot provides ease and flexibility to add capabilities for processing payments. PayPilot also helps keep you compliant and facilitates data synchronization across your enterprise. PayPilot’s native modules include MICR Check Printing, ACH, Positive Pay, Bank Reconciliation and OFAC Scanning. Additionally, Prelude is proud to announce PayPilot Payment QuickConnect™ for enabling third-party payment methods including instant payments, like eChecks, Zelle, direct-to-debit and virtual cards.

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PRELUDE'S 3 MAIN AREAS OF PROCESSING PAYMENTS EFFICIENTLY

Making it easy for companies to adopt and use better payment methods for disbursements.

Prelude has over 30 years experience working with core systems, like from legacy systems to Guidewire, SAP, Oracle, Peoplesoft, Insuresoft, Sungard, Duckcreek as Stoneriver as examples, to integrate PayPilot to seamlessly as the company's disbursement hub and enable a robust superset of payment method options.

DISBURSEMENT HUB FOR STRAIGHT-THROUGH PROCESSING

PayPilot fills the payment functionality gaps of core systems.

PayPilot can be configured to work behind the scenes to allow users to continue to work in their core system yet get the benefit of new capabilities.

With PayPilot, carriers do not have to integrate each of their core systems with each payment method option anymore. PayPilot is perpetually vetting and offering additional payment method options as a superset for carriers to consider and offer.

PayPilot Disbursement Hub makes it easy to apply new, additional payment methods for claim payments, premium refunds, commissions, vendor payments, and more.

ON-LOCATION SETTLEMENT

PayPilot allows carriers to safely and securely issue payments on location.

Carriers know that claimants are exponentially better satisfied when the claim is closed quickly. And, the faster claims are settled, the less opportunity for damage estimates to increase.

 

PayPilot makes it possible to enable and manage field staff, like adjusters, appraisers and/or agents, to issue payments on location. 

Claimants are more likely to provide a positive net-promoter score when their claim is settled quickly and PayPilot is integral to fulfill payment part of the process.

PAYEE SELF-SERVICE PORTAL

PayPilot enables your payees to select how they will be paid by which payment method they prefer.

Today we live in time that people are expecting and realizing Instant gratification more and more in their daily experiences with companies; as example, whether they are ordering their coffee in advance on an app so they do not have to stand in line to order, or shopping online to have their items delivered within hours from grocery stores or Amazon.

 

Based on these current experiences, people expect similar great service from other parts of their daily transactions. And, when your insureds becomes claimants, not just at the time of crisis, but even in day-to-day claims, savvy carriers can recognize a significant competitive advantage. 


PayPilot enables a digital hand-holding that reinforces your brand experience for your payees. It will guide them to a self-service portal that allows them to select from the payment methods you choose to provide them. Once selected PayPilot and/or it's 3rd party partners like Mastercard, Visa, Zelle, eCheck and others will collect, transact and store the proprietary information required so that the carrier will NOT be required to do so.

"PayPilot Helps Carriers Improve Customer Satisfaction By Offering Instant Payments"

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